Customer Banking Associate

5 days ago

Perth, Western Australia beBeeCustomer Full time $80,670 - $106,240
Customer Banking Professional

We are seeking enthusiastic customer service specialists to fill a part-time opportunity in our dynamic and driven retail environment. The successful candidates will have the chance to work with customers, delivering exceptional banking solutions.

Key Responsibilities:

  • Engage with customers to discuss their overall banking needs and requirements.
  • Conduct thorough financial health checks to assess customers' financial situations and identify potential changes.
  • Offer options for customers through education and demonstration of our in-branch technology and digital banking platforms.
  • Provide effective solutions and champion our processes and procedures while prioritizing customer satisfaction.

Required Skills and Qualifications:

  • Proven experience delivering exceptional customer service in financial services, retail, or hospitality.
  • Excellent communication skills and the ability to articulate complex financial concepts in a clear and concise manner.
  • The ability to ask insightful questions, find practical solutions, act with integrity, and place the customer at the centre of all interactions.
  • A genuine interest in building a career that improves the financial wellbeing and lives of our customers.

Benefits:

We're committed to making a positive impact on our customers' lives. If you're passionate about delivering exceptional customer service and have a genuine interest in building a career with us, please consider applying.

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