Retail Banking Professional
2 weeks ago
We are seeking a skilled professional to join our retail banking team.
The ideal candidate will possess exceptional customer focus, retail experience, and the ability to multi-task and adapt to change. They will also have strong communication and interpersonal skills, and be willing to work in a collaborative team environment.
As a key member of our team, you will play a crucial role in providing customers with a seamless banking experience.
You will work closely with our customers to understand their financial needs and goals, and provide them with personalized solutions that meet their requirements.
Key Responsibilities:
- Provide customers with a seamless branch experience by meeting their end-to-end banking needs.
- Act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy.
- Ensure compliance with policies and procedures.
Requirements:
- Exceptional customer focus and retail experience.
- Ability to multi-task and adapt to change.
- Strong communication and interpersonal skills.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
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