Technical Infrastructure Leader

3 days ago

Brisbane, Queensland, Australia beBeeInfrastructure Full time $140,000 - $175,000
Job Title:

A seasoned infrastructure leader is sought to shape the future of technology services.

  • Lead a team of technical experts to deliver high-quality infrastructure services.
  • Manage and maintain core infrastructure services including storage, compute, virtualisation, Windows, Citrix, Identity Management, AWS, and Google Cloud Platform.
  • Oversee incident and problem management, acting as escalation point for high-severity incidents.
  • Develop and execute tactical plans aligned with strategic objectives.
  • Collaborate with stakeholders and vendors to align services with business needs and SLAs.
  • Ensure compliance with APRA regulations and internal risk frameworks.
  • Lead disaster recovery planning, technical capacity forecasting, and continuous service improvement.
  • Maintain governance, reporting, and operational documentation.
Required Skills and Qualifications:

The ideal candidate will possess:

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 7+ years in technical support with 3+ years in a leadership role.
  • Strong technical expertise in infrastructure platforms and services.
  • Demonstrated success leading teams in regulated or complex environments.
  • Experience with ITIL practices and service management frameworks.
  • Proven ability to manage vendor relationships and internal stakeholders.
  • Industry certifications such as ITIL, PMP, or relevant cloud/infrastructure credentials highly regarded.
Perks and Benefits:
  • Hybrid work arrangement with 2 days of remote work per week.
  • Extra leave options including a paid 'ME' day and a paid volunteer day.
  • Access to internal development programs and online courses.
  • Employee discounts on insurance products.
  • Reward and recognition programs for high performers.
  • Onsite facilities including end-of-trip facilities and private spaces for nursing mothers.
  • Opportunities to participate in social and community activities.

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