Hotel Operations Director

2 weeks ago


Mount Gambier, South Australia Matthews Hospitality Full time
About the Role

We are seeking an experienced Venue/Hotel Manager to spearhead operations at the Mount Gambier Hotel.

This is a unique opportunity to work with Matthews Hospitality Group, a family-owned business committed to its people, sustainability, and community engagement.

Key Areas of Responsibility
  • Strategic Leadership: Lead, mentor, and inspire department heads and staff to create a customer-centric culture.
  • Business Growth: Drive revenue growth through innovative promotions and local partnerships.
  • Financial Management: Oversee all financial operations, including budgeting and cost control.
  • Customer Experience: Develop and execute strategies to enhance guest satisfaction.
  • Compliance & Standards: Maintain high safety standards and operational excellence.
Your Skills and Experience
  • Customer-First Approach: A passion for delivering outstanding customer experiences.
  • Proven Leadership: Extensive experience in hospitality management with a track record of driving business performance.
  • Commercial Acumen: Strong financial skills with experience in P&L analysis and budgeting.
  • HR Expertise: Experience in recruitment, performance management, and employee development.
Why Matthews Hospitality Group?
  • Career Development: Access to leadership training and opportunities for career progression.
  • Health & Well-being: Discounted gym memberships and access to Bupa Health Plans.
  • Meal Benefits: On-site meal account and 40% discount on meals.
  • Sustainability Initiatives: Be part of an organisation that contributes to reducing our environmental impact.

Essential:

  • Minimum five years of leadership experience in hotels/hospitality.
  • Experience in food, beverage, gaming, and accommodation.
  • Available full-time over seven days.


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