Hotel Operations Director
2 weeks ago
We are seeking an experienced Venue/Hotel Manager to spearhead operations at the Mount Gambier Hotel.
This is a unique opportunity to work with Matthews Hospitality Group, a family-owned business committed to its people, sustainability, and community engagement.
Key Areas of Responsibility- Strategic Leadership: Lead, mentor, and inspire department heads and staff to create a customer-centric culture.
- Business Growth: Drive revenue growth through innovative promotions and local partnerships.
- Financial Management: Oversee all financial operations, including budgeting and cost control.
- Customer Experience: Develop and execute strategies to enhance guest satisfaction.
- Compliance & Standards: Maintain high safety standards and operational excellence.
- Customer-First Approach: A passion for delivering outstanding customer experiences.
- Proven Leadership: Extensive experience in hospitality management with a track record of driving business performance.
- Commercial Acumen: Strong financial skills with experience in P&L analysis and budgeting.
- HR Expertise: Experience in recruitment, performance management, and employee development.
- Career Development: Access to leadership training and opportunities for career progression.
- Health & Well-being: Discounted gym memberships and access to Bupa Health Plans.
- Meal Benefits: On-site meal account and 40% discount on meals.
- Sustainability Initiatives: Be part of an organisation that contributes to reducing our environmental impact.
Essential:
- Minimum five years of leadership experience in hotels/hospitality.
- Experience in food, beverage, gaming, and accommodation.
- Available full-time over seven days.
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