Front Desk Hospitality Team Member
1 month ago
We are a vibrant and busy motel located in Mount Gambier, SA. Our establishment offers 28 budget, standard, and deluxe en-suite rooms equipped with modern amenities to ensure a comfortable stay for our guests.
Salary and BenefitsThe successful candidate will be offered a competitive base salary of $75,000 per annum, plus superannuation. This is an excellent opportunity to join our team and advance your career in the hospitality industry.
Job DescriptionAs a Front Desk Hospitality Team Member, you will play a key role in ensuring the smooth operation of our motel. Your primary responsibilities will include:
- Checking guests in and out, handling reservations, and answering questions in a professional and courteous manner.
- Maintaining the cleanliness and hygiene of the hotel and guest rooms.
- Preparing and delivering continental breakfast to guest rooms.
- Washing, folding, and ironing linens and towels.
- Performing routine maintenance tasks to ensure the hotel's physical environment is in top condition.
- Assisting with future event management, including catering services and technical equipment setup.
- Ensuring the safety and security of guests, employees, and their belongings.
- Handling guest complaints and resolving issues promptly and professionally.
To be considered for this role, you must possess the following skills and qualifications:
- A relevant AQF Certificate II in Hospitality or at least 2 years of relevant work experience within the last 3 years to substitute a formal qualification.
- Experience in hospitality, preferably in a similar role or with a related background.
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume for consideration.
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