Luxury Client Experience Specialist
5 days ago
About the Role:
Burberry Limited is seeking a talented Luxury Client Experience Specialist to join our team in Melbourne. As a key member of our sales team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.
Key Responsibilities:
- Meet and exceed individual sales targets and KPIs, providing a personalized and elevated experience for our clients.
- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction.
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling.
- Foster team work and a positive work climate, contributing to the daily operations of the store by maintaining high luxury standards in both front and back of house.
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset.
Requirements:
- A proven track record in delivering sales and exceeding targets.
- Previous experience in Clientelling.
- A strong interest in fashion, art, and culture.
- Strong product knowledge and good understanding of store retail operations.
- Understanding of competitor products.
- Experience in working as part of a team.
- Fluent in local language; English proficiency is desirable.
What We Offer:
- A competitive estimated salary of $65,000 - $75,000 per annum, depending on experience.
- A comprehensive benefits package, including access to exclusive employee discounts and rewards.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A dynamic and supportive work environment that encourages teamwork and collaboration.
About Burberry Limited:
Burberry Limited is an Equal Opportunities Employer and treats all applications equally and recruits purely on the basis of skills and experience.
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