Luxury Client Experience Specialist

5 days ago


Melbourne, Victoria, Australia Burberry Limited Full time

About the Role:

Burberry Limited is seeking a talented Luxury Client Experience Specialist to join our team in Melbourne. As a key member of our sales team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Meet and exceed individual sales targets and KPIs, providing a personalized and elevated experience for our clients.
  • Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction.
  • Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling.
  • Foster team work and a positive work climate, contributing to the daily operations of the store by maintaining high luxury standards in both front and back of house.
  • Capture new luxury clients to grow the individual and store client book with a commercial objective mindset.

Requirements:

  • A proven track record in delivering sales and exceeding targets.
  • Previous experience in Clientelling.
  • A strong interest in fashion, art, and culture.
  • Strong product knowledge and good understanding of store retail operations.
  • Understanding of competitor products.
  • Experience in working as part of a team.
  • Fluent in local language; English proficiency is desirable.

What We Offer:

  • A competitive estimated salary of $65,000 - $75,000 per annum, depending on experience.
  • A comprehensive benefits package, including access to exclusive employee discounts and rewards.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A dynamic and supportive work environment that encourages teamwork and collaboration.

About Burberry Limited:

Burberry Limited is an Equal Opportunities Employer and treats all applications equally and recruits purely on the basis of skills and experience.



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