Customer Experience Specialist

1 week ago


Melbourne, Victoria, Australia The Just Group Full time

About Peter Alexander:

Peter Alexander is a luxury sleepwear brand that has been synonymous with comfort, style, and relaxation for over two decades. As Creative Director, Peter is actively involved in the development of his exclusive, unique, and luxurious products.

The brand's stores evoke a feeling of laughter and fun, a place where customers feel comfortable, warm, and at home. With its strong presence in Australia and a growing global following, Peter Alexander is an iconic Australian retail brand.

Job Description:
  • We are seeking a Customer Experience Specialist to join our team in a luxury sleepwear store.
  • This role will involve driving and processing store sales, delivering great customer connections, and contributing to the overall success of the store.

Key Responsibilities:

  1. Provide a genuine and unique experience for every customer which is in line with the Peter Alexander brand.
  2. Work collaboratively within a team environment to achieve both individual and store targets.
  3. Assist with stock management and processing.
  4. Assist with set up of store promotions and visual merchandising.
  5. Minimise stock loss by following company loss prevention policies and procedures.

What You'll Bring:

  • Demonstrate confidence to approach, connect, and sell to customers.
  • Demonstrate a strong customer focus and provide an outstanding customer experience.
  • Value integrity and doing things the right way.
  • Enjoy working with a team in a high-energy, fast-paced environment.
  • Be solutions-focused when faced with problems.

Salary:$60,000 per annum + 50% staff discounts

Benefits:

  • Comprehensive training plans with an emphasis on fashion styling.
  • Amazing career opportunities across 7 brands and 1,000 retail outlets.

About Us:

Peter Alexander is a member of The Just Group, one of Australia's most successful retail giants. We offer a dynamic and supportive work environment where good performance is recognised and rewarded.



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