Restaurant Operations Manager

4 weeks ago

Crescent Head, New South Wales, Australia Sea Sea Hotel Full time
Job Title: Food and Beverage Manager

Location: Sea Sea Hotel, Crescent Head, NSW

Position Type: Full-Time

Salary: $ 75,000 per annum + super + tips

About Sea Sea Hotel

Sea Sea Hotel is a boutique hotel in Crescent Head, offering guests a blend of coastal charm and modern hospitality. The hotel features a restaurant, cocktail bar, and lounge spaces that reflect the region's relaxed surf culture.

Job Overview

As the Food and Beverage Manager, you will be responsible for overseeing the daily operations of the bar, maintaining high service standards, and developing an innovative cocktail and beverage menu that aligns with the venue's vibe. You'll work closely with the Venue Manager and be involved in key business decisions while driving team performance and ensuring profitability.

Key Responsibilities
  • Team Leadership: Assist in leading and developing a strong FOH and BOH team, ensuring a high standard of service across all operations.
  • Customer Experience: Ensure the bar and restaurant consistently delivers an exceptional customer service experience, in line with the Sea Sea Hotel brand.
  • Menu Development: Elevate and develop the cocktail and spirits program, incorporating seasonal and local ingredients into creative menu offerings.
  • Stock & Inventory: Perform monthly stock takes on all beverage items, manage inventory levels, and ensure accurate reporting of findings.
  • Beverage Knowledge: Demonstrate strong knowledge of wines, spirits, and cocktails, and actively contribute to the development of the bar's beverage offerings.
  • Operations Management: Ensure the bar and restaurant operates within budgetary constraints, managing costs and improving efficiency.
  • Staff Roster & Training: Assist with rostering, team development, and training programs to ensure all staff are skilled and motivated to provide exceptional service.
  • Compliance: Maintain operations in compliance with all relevant legislation, including the Liquor Act, and ensure the safety and cleanliness of all bar equipment.
  • Management Collaboration: Attend weekly management meetings, provide updates on bar performance, and collaborate with the Venue Manager on events and promotions.
  • Guest Relations: Assist guests with enquiries and complaints, ensuring issues are resolved efficiently and maintaining a positive relationship with guests.
About You
  • Previous experience as a Bar and/ or Restaurant Manager in a high-volume venue.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Confident knowledge of bar inventory management and ordering processes.
  • A passion for the hospitality industry and a commitment to delivering outstanding service.
  • Ability to work flexible hours, including nights, weekends, and public holidays.
  • An understanding of licensing and operating legislation, including the Liquor Act.
Benefits & Perks
  1. Salary: A competitive salary of $ 75,000 per annum plus super and tips.
  2. Accommodation: We offer accommodation in a shared house for the first three months to help you settle into the Crescent Head community.
  3. Discounts: Enjoy incredible team member discounts from your first day, including 50% off stays at hotels and 50% off food and beverage offerings.
  4. Career Growth: Rapid career growth opportunities through training and collaboration with some of the best in the industry.
  5. Community Involvement: Be a part of local community involvement, volunteering, and charitable giving initiatives.
  6. Events & Collaborations: Collaborate with top professionals in the industry and work on exciting events and promotions that shape the hotel's atmosphere.

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