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Sales and Customer Service Representative
2 months ago
About Medibank Private Limited:
We're a leading health insurer dedicated to making a positive impact on the lives of our customers and the community. Our purpose is to help create a healthier future for all Australians.
About the Role:
We're seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Medibank Private Limited. As a Local Community Liaison, you'll play a key role in building strong relationships with our customers and the local community.
Key Responsibilities:
- Provide exceptional customer service and support to our customers through various channels, including in-store, phone, and online.
- Build and maintain strong relationships with customers and the local community to understand their needs and preferences.
- Work collaboratively with our team to deliver a personalized and tailored experience to our customers.
- Stay up-to-date with our products and services to provide accurate and informed advice to customers.
- Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty.
What You'll Need:
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills to resolve customer issues and concerns.
- Knowledge of our products and services, with a willingness to learn and develop your skills.
- Ability to work collaboratively as part of a team to achieve business objectives.
What We Offer:
- A dynamic and supportive work environment that values your well-being and career growth.
- Opportunities for professional development and training to enhance your skills and knowledge.
- A competitive salary and benefits package that rewards your hard work and dedication.
- A chance to make a real difference in the lives of our customers and the community.
Why Medibank Private Limited?
We're a company that values diversity, inclusion, and accessibility. We're committed to creating a workplace that's welcoming and supportive of all employees, regardless of their background or abilities. If you're passionate about delivering exceptional customer service and making a positive impact on the community, we'd love to hear from you.
