Customer Experience Ambassador

5 days ago


Green Hills, Australia dusk Full time

Are you a customer-centric professional seeking a challenging role where your exceptional service skills can shine? We are looking for a motivated and enthusiastic Customer Assistant to join our team at dusk Greenhills in Australia or New Zealand.

About the Role

This is an exciting opportunity to become an integral part of our store's success, delivering outstanding customer experiences and contributing to our business growth. As a key member of our team, you will play a vital role in achieving our goals and exceeding customer expectations.

Key Responsibilities
  • Deliver exceptional customer service, consistently meeting or exceeding performance targets and leaving customers satisfied with their shopping experience.
  • Achieve sales targets by providing expert advice on our range of candles and homeware products, ensuring our customers make informed purchasing decisions.
  • Maintain a visually appealing store environment, adhering to company standards and visual merchandising guidelines.
  • Provide product knowledge and recommendations to customers, showcasing our unique offerings and highlighting their benefits.
  • Collaborate with colleagues to create a positive and supportive work environment, fostering a culture of teamwork and innovation.
About You
  • You possess excellent communication and interpersonal skills, able to build strong relationships with customers, colleagues, and management.
  • You have a passion for delivering exceptional customer experiences, striving to exceed expectations and create lifelong loyalty.
  • You are a team player, committed to supporting your colleagues and contributing to a positive work environment.
  • You are eager to learn and grow, embracing opportunities for development and self-improvement.
  • You bring energy, enthusiasm, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits
  • You will receive a generous team member discount on our range of candles and homewares, allowing you to enjoy our products at a special rate.
  • You may participate in our monthly bonus program, which recognizes and rewards individual and team achievements.
  • You will be part of a supportive environment, where your growth and development are nurtured and encouraged.
  • We offer a competitive salary package, reflecting your value to our organization and commensurate with your skills and experience.
  • We believe in providing opportunities for career advancement, enabling you to 'start here, go anywhere' within our company.
Estimated Salary: AU$55,000 - AU$65,000 per annum

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