Customer Experience Ambassador

1 week ago


Green Hills, Australia dusk Full time

Imagine igniting the spark within customers and creating a warm atmosphere in every interaction.


As a Customer Assistant at dusk, your mission is to deliver exceptional customer experiences, exceeding expectations with every encounter.


Key Responsibilities:



  • Develop strong relationships with customers, understanding their needs and preferences.
  • Provide expert knowledge on dusk's range of candles and homeware products, making informed recommendations to suit individual tastes.
  • Contribute to a visually appealing store environment through effective visual merchandising, showcasing products in an enticing and inspiring manner.
  • Collaborate with colleagues to create a positive and supportive team culture, promoting a sense of unity and cooperation.
  • Evaluate and improve customer satisfaction rates, identifying areas for growth and implementing changes to enhance the overall customer experience.

About You:



  • A genuine passion for delivering exceptional customer service and creating unforgettable experiences.
  • A teamwork-oriented individual who values the power of collaboration and cooperation.
  • A motivated and enthusiastic team player, always striving to excel and achieve outstanding results.
  • A commitment to continuous learning and growth, embracing new opportunities and challenges with enthusiasm.
  • A positive and energetic attitude, bringing warmth and enthusiasm to every customer interaction.

Benefits:



  • Enjoy a generous team member discount on dusk's range of candles and homeware products, perfect for personal or gift purchases.
  • Participate in the dusk monthly bonus program, providing an opportunity to earn rewards and bonuses for outstanding performance.
  • Benefit from a supportive and inclusive work environment, where growth and development are nurtured and encouraged.
  • 'Start here, go anywhere' – dusk offers a clear career path, providing opportunities for advancement and career growth.

If you're passionate about delivering exceptional customer experiences and creating a warm atmosphere, this is the perfect opportunity for you. At dusk, we're committed to helping you shine.



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