Customer Experience Ambassador

3 hours ago


Green Hills, Australia dusk Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at dusk in Australia and New Zealand.

About the Role

As a Customer Assistant, you will be responsible for delivering exceptional customer experiences, achieving key performance indicators (KPIs), and contributing to the success of our stores. Your primary goal will be to ignite joy in every customer who walks through our doors by providing radiant customer service and ensuring their satisfaction.

Key Responsibilities:
  • Provide outstanding customer service, consistently delivering perfect experiences that leave customers glowing with satisfaction.
  • Achieve KPIs and ensure the store's success sparkles by maintaining high standards of customer service and visual merchandising.
  • Work collaboratively with colleagues to create a harmonious work environment and ignite the spirit of collaboration.
  • Illustrate your extensive knowledge of our candles and homeware products to customers, helping them make informed purchasing decisions.
  • Maintain a visually enticing store environment that showcases our products effectively.
About You

To succeed in this role, you should possess a passion for exceeding customer expectations and creating unforgettable experiences. As a team player, you should be able to collaborate effectively with colleagues to achieve common goals. A can-do attitude, continuous improvement mindset, and enthusiasm for learning and growth are essential qualities for this position. Additionally, you should bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

What We Offer

As a Customer Assistant at dusk, you will enjoy a range of benefits, including a generous team member discount on our candles and homewares, the opportunity to participate in our monthly bonus program, and a supportive environment where your growth and development are nurtured. Our company culture values teamwork, innovation, and customer satisfaction, offering opportunities for career advancement and professional growth.

We offer an estimated salary of AU$60,000 - AU$70,000 per annum, depending on your location and level of experience. If you're ready to infuse your love for candles with your exceptional customer service skills, we encourage you to apply today.



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