Customer Service Ambassador
2 weeks ago
At Coles, we're more than just a supermarket – we're a team of diverse personalities, cultures, backgrounds and beliefs working together to serve our local communities.
About the role
We're hiring for a Customer Service Ambassador to join our Checkouts and Assisted Checkouts team. As a key part of our store, you'll be responsible for delivering exceptional customer experiences, scanning items, processing payments, and engaging with our customers.
About you and your skills
- A commitment to providing great customer service by working with enthusiasm, energy and pace
- To know your stuff, as you'll be a go-to person for customer queries and product information
- To be active – you'll be on your feet for long periods of time and may require some moderate to heavy lifting and reaching
- The availability to work flexible hours across our store trading days (including early mornings, evenings and weekends)
We value diversity and inclusion, and we're committed to creating a workplace that's safe and respectful for all our team members. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we'd love to hear from you.
Work with us
Coles is a company that's committed to investing in its people and supporting their growth and development. We offer flexible work arrangements, additional leave and parental leave entitlements, and a range of benefits to support your wellbeing and career goals.
We're an equal opportunities employer and we welcome applications from people of all ages, cultures, abilities, sexual orientation and gender identities. If you have a disability and need adjustments to our recruitment process, please let us know.
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