Customer Experience Team Lead
2 days ago
Job Summary
">This is an exciting opportunity for a seasoned professional to join our team as a Team Lead, Service Delivery For Telco Collection. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in collection operations. As a member of our team, you will play a key role in driving customer satisfaction, revenue growth, and operational efficiency.
About the Job
- Lead a team of professionals in delivering exceptional customer experiences.
- Coach associates to meet both TTEC and client metric performance goals.
- Manage multiple, complex, ongoing tasks and projects.
- Mentor and develop your team members to reach their full potential.
- Collaborate with cross-functional teams to drive business results.
About Our Company
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We strive to create an environment where everyone feels valued, respected, and empowered to succeed.
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