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Customer Delivery Experience Lead
1 week ago
As an Area Manager, you will be directly responsible for leading and developing a team of Amazon associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship. Your role will be to work with your peers to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
You will collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Leading and developing a team of Amazon associates,
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
