
Registration Team Lead
1 week ago
We are seeking a seasoned professional to lead our registration team and contribute to the delivery of excellent public services.
About the Role- Lead a dedicated team of registration experts and ensure compliance with all relevant legislation and national targets.
- Deliver a high-quality, customer-centric service that meets the needs of our community.
- Identify opportunities for improvement and implement changes to enhance customer experience.
- Represent the service at internal and external meetings and contribute to strategic planning.
Key Responsibilities:
- Shape the future of the service as part of our wider transformation programme.
- Develop and maintain in-depth knowledge of statutory registration processes and ceremonial services.
About You:
- You will be a confident and creative leader who thrives in a dynamic environment.
- You will be passionate about delivering exceptional results and making a positive impact on our community.
Requirements:
- Certificate of Proficiency in the Law and Practice of Registration in Scotland.
- Significant experience in a local authority registration service, preferably with a focus on leadership and management.
- Exceptional attention to detail and organisational skills, with a proven ability to manage change and drive continuous improvement.
- Strong interpersonal skills with a tactful and empathetic approach, enabling you to build effective relationships with colleagues, customers, and stakeholders.
Contact Information:
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