Front Desk Coordinator
2 weeks ago
At Skilled Up Institute, we pride ourselves on being a thinking partner and trusted adviser to our clients. Our mission is to provide innovative learning solutions that promote business growth and development.
We are seeking a proactive and positive member to join our Student Support Team. This full-time position involves managing the day-to-day reception counter operations for our campus, providing excellent customer service to all stakeholders, and assisting student enquiries.
**Key Responsibilities:**
* Manage reception counter operations, ensuring a high level of professionalism and courtesy at all times
* Provide exceptional customer service to students, staff, and visitors, responding to their enquiries and resolving issues in a timely manner
* Implement, monitor, and maintain efficient administrative systems to ensure compliance with The Standards for Registered Training Organisations 2015
* Assist with other administrative and support duties as required
**Requirements:**
* Experience working within a Registered Training Organisation or similar
* Excellent organisational skills, with a 'can-do' attitude and willingness to learn new skills
* Strong interpersonal and communication skills in English, with the ability to work effectively with diverse groups
* Proficient in MS Office Suite and comfortable with technology
* Ability to work independently and as part of a team, with minimal supervision
About Us:
Skilled Up Institute is a national provider with over 22 years of experience across various industries. We value team harmony and believe happy employees lead to happy clients.
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