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AAMI Insurance Representative

4 weeks ago

Melbourne, Victoria, Australia Suncorp Group Full time
Role Overview

We are seeking a highly motivated and customer-focused individual to join our AAMI Insurance team as a Customer Service and Sales Specialist. In this role, you will be responsible for delivering exceptional customer experiences, identifying and recommending insurance products that meet the needs of our customers, and achieving sales and service targets.

Key Responsibilities
  • Provide seamless customer experiences on various insurance products, ensuring value for our customers.
  • Identify and recommend insurance policies that meet customer requirements.
  • Achieve customer sales and service targets for car and home insurance.
Requirements
  • Ability to problem-solve and make complex issues simple for customers.
  • Motivated by meeting and exceeding goals.
  • A team player who can engage virtually and face-to-face.
  • High resilience and ability to adapt to change.
  • Ability to develop knowledge and generate ideas through innovative thinking.
What We Offer
  • $65,785 including super + penalties on eligible shifts + performance-based incentives.
  • Work in our Narre Warren office as well as from the comfort of your own home.
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
  • Great company discounts and benefits - 25% off insurance products & staff banking offers.
  • Extensive reward and recognition programs.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
Training and Development

If successful, you will be offered 7 weeks of full-time, paid training (Monday – Friday from 8.30am until 4.30pm), commencing on a specified date. This training will be held onsite at our Narre Warren office.

Work from Home Requirements
  • Home phone line or VOIP connection.
  • Internet connection.
  • Company-issued laptop.
  • Ergonomic setup with desk and chair in a quiet, private space.