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Strategic Partner

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time US$125,000 - US$175,000
Job Description

Immuta is seeking a strategic partner to lead customer success initiatives in the Asia-Pacific Japan region. As a trusted advisor, you will play a pivotal role in driving adoption and long-term success of Immuta's cutting-edge data security and governance platform within complex enterprise environments.

This is an opportunity to blend deep technical expertise with strategic relationship management, directly impacting the adoption and long-term success of our innovative technology.

  • Develop and execute customized onboarding plans incorporating product training, security best practices, and compliance guidance.
  • Lead cross-functional project teams and provide hands-on implementation support for Immuta solutions within diverse customer technology stacks.
  • Facilitate quarterly business reviews, onsite workshops, and strategic planning sessions to drive continued customer success and strengthen organizational relationships.

Key Responsibilities

  • Partner with APJ Sales teams and Field CTOs to define comprehensive customer account strategies.
  • Develop and execute comprehensive renewal management processes, accurately forecasting renewals and proactively addressing challenges.
  • Support Sales teams in pre-sales activities, including RFP responses and coordinating with System Integrator delivery teams on project execution.

Requirements

  • 8-10 years of proven experience as a Customer Success Manager in data security and governance.
  • Exceptional written and verbal communication skills in English, with the ability to interact effectively at all levels within an organization.
  • Strong understanding of data security and governance principles, compliance standards, and regulatory requirements.
  • Expertise in onboarding clients with data security and governance solutions, ensuring effective and compliant implementations.

Benefits

  • 100% employer-paid healthcare premiums for you and your dependents.
  • Stock options and opportunities for growth.
  • Paid parental leave and unlimited paid time off (for U.S.-based positions).