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Claims Specialist
3 weeks ago
We are seeking a skilled professional to join our team based in Geelong as a Claims Specialist. As a key member of the team, you will play a vital role in supporting injured workers and employers through the recovery journey.
Key Responsibilities- Manage a portfolio of claims across various teams to ensure timely resolution and effective outcomes.
- Provide exceptional service and support to workers and employers by delivering high-quality solutions and excellent communication.
- Develop and implement strategies to improve recovery and return-to-work outcomes through data-driven insights and best practices.
- Collaborate with stakeholders, including workers, employers, and providers to achieve shared goals and objectives.
- Previous experience in customer-facing roles, particularly in medical, hospitality, retail, or corporate settings is highly valued.
- Exceptional communication and interpersonal skills are essential for building strong relationships and achieving desired outcomes.
- Able to work effectively in a team environment, leveraging diverse perspectives and expertise to drive success.
- Proactive and self-motivated with excellent time management skills, capable of prioritizing tasks and meeting deadlines.
Our organization provides a supportive and inclusive work environment, opportunities for career growth and development, and a range of employee benefits, including flexible working arrangements, corporate wellbeing programs, and recognition rewards.