Accommodation Support Coordinator

7 days ago

Darwin, Northern Territory, Australia beBeeCustomer Full time $69,000 - $87,000

About the Role

The Receptionist Visitor Accommodation plays a vital front-line role in ensuring a welcoming, safe and well-organized experience for all participants staying at the visitor accommodation.

This role is responsible for participant check-ins and check-outs, effective communication and support, payment processing, general administration and maintaining accurate records across systems.

  • High-level interpersonal and communication skills with a calm and professional manner
  • Strong computer literacy, especially in data entry and database management
  • Commitment to confidentiality, integrity and respect for participant privacy

At the heart of this role is delivering exceptional customer service and creating a positive experience for our guests. If you have a passion for providing a high level of care and attention to detail, this could be the perfect opportunity for you.

You will be working closely with other teams to ensure that our guests receive a warm welcome and are able to access the services they need. This requires excellent communication and interpersonal skills, as well as the ability to work effectively under pressure.

As a key member of our team, you will be responsible for managing day-to-day operations, including scheduling appointments, handling enquiries and resolving issues. You will also play a vital role in maintaining accurate records and providing administrative support to our teams.

We are looking for someone who is highly organized, has excellent time management skills and can work efficiently in a fast-paced environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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