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Customer Service Representative

2 months ago

Wetherill Park, Australia CSR Full time
About this role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As a key member of our customer service team, you will play a vital role in providing exceptional customer experiences and ensuring our customers receive the highest level of service.

Key responsibilities
  • Provide exceptional customer service via phone and email
  • Process orders promptly and accurately
  • Utilize product knowledge to provide sales and support
  • Keep customers informed of order updates
  • Understand and comply with Chain of Responsibility laws for configuration of orders and transport
  • Perform additional duties as required
What we offer
  • A supportive and collaborative work environment
  • Rewarding career with opportunities for professional development
  • Solid career stability with a focus on employee growth
  • Access to employee assistance programs
  • Competitive remuneration package including 12% superannuation and 25% annual leave loading
How to apply

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please click on the 'Apply for this job' button to submit your application.