Retail Department Manager

3 weeks ago


Joondalup, Australia Officeworks Full time

About Us

Bigger things happen at Officeworks, where our customers, team and community are our heart and soul. As a Retail Department Leader (Coordinator), you'll lead from the front, delivering exceptional customer experiences.

About the Role

  • Provide outstanding customer service, ensuring every customer leaves satisfied.
  • Lead and motivate your team to achieve sales targets and KPIs.
  • Train and develop your team to excel in their roles.
  • Maintain accurate inventory levels to meet customer needs.
  • Create a safe and visually appealing shopping environment.
  • Collaborate with fellow leaders and departments for store success.

About You

  • A proven track record in retail leadership with a passion for customer experience.
  • Exceptional communication skills to connect with your team and customers.
  • Ability to build a high-performing team that can tackle challenges.
  • Thriving in a fast-paced environment with shifting priorities.
  • Willingness to get involved and ensure smooth operations.

Our Culture

At Officeworks, you're part of the family. We celebrate individuality, promote inclusion and diversity, and prioritize being good humans in every decision. As a member of our team, you'll enjoy:

  • Monthly Rostered Days Off (RDOs) and standard leave entitlements.
  • Generous discounts across Officeworks, Bunnings, Kmart, Target and Catch.
  • Great work-life balance with one weekend shift per three weeks.
  • Industry-leading Growing Families policy.

We're an equal opportunity employer, committed to creating an inclusive environment for all employees.



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