Retail Department Leader: Visionary Store Manager

2 weeks ago


Joondalup, Australia Officeworks Full time

About Us

At Officeworks, we're more than just a retail chain - we're a community-driven organization that's passionate about delivering exceptional customer experiences. As a Retail Department Leader (Coordinator) at our Joondalup store, you'll be leading from the front, driving results and inspiring your team to achieve greatness.

The Role

  • Customer Service Excellence: Let your exceptional customer service skills shine by ensuring each customer leaves satisfied with their experience.
  • Team Leadership: Lead and motivate your team to ignite their passion for achieving sales targets and KPIs.
  • Talent Development: Train and develop your team to become retail rockstars, always looking to enhance their skills and performance.
  • Inventory Management: Master the inventory realm by ensuring stock levels are always maintained and our customers have everything they need.
  • Customer Experience: Craft a shopping experience that is visually stunning and above all safe.
  • Collaboration: Join forces with fellow leaders and departments to achieve overall store success.

About You

  • A solid track record in retail leadership with a fierce passion for delivering exceptional customer experiences.
  • Outstanding ability to communicate and forge connections with your team and customers alike.
  • You're a leadership legend, building a team of retail rockstars who can take on any challenge.
  • Ability to thrive in a fast-paced environment and juggle shifting priorities like a pro.
  • Ready to dive in headfirst, never afraid to get your hands dirty to ensure everything runs smoothly.

Our Culture

We celebrate our team's uniqueness, embracing inclusion and diversity, and take pride in committing to being good humans with every decision we make. Our benefits include:

  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.

We offer a salary range of $80,000 - $110,000 per annum, commensurate with experience and qualifications. We're an equal opportunity employer committed to creating an inclusive environment for all employees.



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