Retail Department Leader

3 weeks ago


Joondalup, Australia Officeworks Full time
About Us

At Officeworks, we're committed to delivering exceptional customer experiences. As a Retail Department Leader (Coordinator) at our Joondalup store, you'll be leading from the front, driving results and inspiring your team to achieve greatness.

About the Role
  • Deliver outstanding customer service, ensuring every interaction is positive and memorable.
  • Lead and motivate your team to exceed sales targets and KPIs, fostering a culture of excellence and teamwork.
  • Develop and train your team members to be retail experts, always looking for ways to enhance their skills and performance.
  • Manage inventory effectively, maintaining optimal stock levels and ensuring customers have access to everything they need.
  • Create a shopping experience that's visually appealing and safe, meeting the highest standards of quality and customer satisfaction.
  • Collaborate with fellow leaders and departments to drive overall store success, sharing knowledge and best practices.
About You
  • A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, able to build strong relationships with your team and customers.
  • A natural leader, capable of building a high-performing team that can tackle any challenge.
  • The ability to thrive in a fast-paced environment, juggling multiple priorities with ease.
  • A willingness to go above and beyond, taking ownership of tasks and ensuring everything runs smoothly.
Our Culture

We celebrate our team's uniqueness, embracing diversity and inclusion in everything we do. At Officeworks, you're part of a dynamic and supportive team, with opportunities to grow and develop your skills.

  • Competitive salary: $70,000 - $90,000 per annum, depending on experience.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Monthly Rostered Days Off (RDOs) and standard leave entitlements.
  • Industry-leading Growing Families policy.


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