Retail Department Team Lead

2 weeks ago


Joondalup, Australia Officeworks Full time
About Officeworks

At Officeworks, we strive to make a difference in the lives of our customers and employees. Our Joondalup store is no exception, where we're seeking a talented Retail Department Leader to join our team.

Role Overview

The successful candidate will lead from the front, delivering exceptional customer experiences that exceed our customers' expectations. This includes diving into the daily hustle and bustle with positivity and determination, inspiring their team to go above and beyond, keeping the vibe upbeat, and maintaining tight teamwork.

Key Responsibilities
  • Ensuring each customer leaves satisfied with their experience by leveraging exceptional customer service skills.
  • Leading and motivating the team to ignite their passion and achieve sales targets and KPIs.
  • Training and developing the team to be retail rockstars, always looking to enhance their skills and performance.
  • Mastery over inventory management, ensuring stock levels are maintained and our customers have everything they need.
  • Crafting a shopping experience that is visually stunning and safe for all customers.
  • Collaborating with fellow leaders and departments to achieve overall store success.
About You

To succeed in this role, you'll need:

  • A solid track record in retail leadership, with a fierce passion for delivering exceptional customer experiences.
  • Outstanding ability to communicate and forge connections with your team and customers alike.
  • You should be a leadership legend, building a team of retail rockstars who can take on any challenge.
  • Able to thrive in a fast-paced environment and juggle shifting priorities like a pro.
  • Ready to dive in head first and get hands-on to ensure everything runs smoothly.
Our Culture

We celebrate our team's uniqueness, embracing inclusion and diversity, and pride ourselves on being good humans with every decision we make. As part of the Officeworks team, you'll enjoy:

  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.

This role offers a salary range of $60,000 - $80,000 per annum, depending on experience and qualifications.



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