Department Lead

2 weeks ago


Joondalup, Australia H&M Group Full time

About the Role:

We are seeking a highly skilled Department Lead to join our team. As a key member of our management team, you will play a vital role in driving sales and profit growth.

Job Summary:

The Department Lead will be responsible for managing a team of Sales Advisors to deliver exceptional customer service and achieve sales targets. You will also be responsible for analyzing commercial reports, formulating plans to maximize sales, and implementing effective strategies to drive business growth.

Key Responsibilities:

  • Manage a team of Sales Advisors to achieve sales targets and deliver exceptional customer service
  • Analyze commercial reports to identify areas for improvement and develop strategies to drive business growth
  • Implement effective visual merchandising displays to maximize sales
  • Drive the Hello Member program to increase customer engagement and loyalty
  • Develop and implement succession planning and talent development programs for team members
  • Evaluate and manage the performance of team members, providing regular feedback and coaching
  • Actively work with Visual Merchandisers to ensure department standards are met

Qualifications and Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in retail management or sales leadership
  • Excellent communication and leadership skills
  • Ability to analyze commercial data and develop effective strategies
  • Strong organizational and time management skills

What We Offer:

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits and opportunities for career advancement.

About Us:

H&M Group is a global fashion retailer with a commitment to sustainability and social responsibility. We value diversity and inclusion, and we strive to create a workplace culture that reflects these values.



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