Luxury Housekeeping Leader

2 weeks ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $72,000 - $96,000

We are seeking a seasoned professional to take on the esteemed role of Luxury Housekeeping Leader.

This leadership position requires an individual with a proven track record of delivering exceptional service in ultra-luxury environments.

The successful candidate will have mastered the art of leading high-performing teams and driving quality metrics in properties that redefine opulence.

Key responsibilities include:

  • Spearheading daily operations to ensure seamless guest experiences
  • Collaborating with hotel leadership on strategic initiatives
  • Driving team performance through effective communication and coaching
  • Ensuring delivery of rooms to guests on time and exceeding expectations
  • Maintaining open lines of communication with the team and providing necessary resources
  • Managing administrative tasks related to Health and Safety, billing, and rostering
  • Providing exceptional customer service and fostering a positive guest experience

To be successful, you will need:

  • A strong ability to build and maintain relationships with colleagues and stakeholders
  • A passion for excellence and continuous improvement
  • Excellent time management and organizational skills
  • An understanding of budgetary constraints and financial acumen
  • A commitment to creating a safe working environment
  • A no-nonsense approach to compliance and adherence to protocols
  • A well-presented problem-solving attitude and ability to think critically
  • A flexibility to work varied shifts including weekends and public holidays
  • A depth of experience as a senior housekeeping leader in a 6-star or high-end property

In return, we offer:

  • Opportunities for career growth and development
  • A chance to be part of a dynamic and dedicated team

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