Industrial Operations Director

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000

Senior Operations Executive

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The ideal candidate for this role will have a proven track record of success in managing teams and driving results. They will be responsible for overseeing the day-to-day operations of the Service Department, ensuring that all activities are aligned with the company's goals and objectives.

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This is a senior leadership role that requires strong business acumen, excellent communication skills, and the ability to motivate and develop a high-performing team.

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The successful candidate will have at least 5 years' experience in a managerial or supervisory capacity, preferably within the heavy vehicle transport or engine industries.

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They will also have a passion for customer service, a strong understanding of technical product information, and the ability to interpret financial data and metrics.

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Additionally, they will have excellent time management skills, a commitment to promoting safe work practices, and the ability to work effectively in a fast-paced environment.

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Key responsibilities will include:

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  • Developing and implementing strategies to improve departmental performance and productivity\
  • Motivating and developing a high-performing team\
  • Providing exceptional customer service and building strong relationships with customers\
  • Analyzing financial data and metrics to inform business decisions\
  • Staying up-to-date with industry trends and developments\
  • Participating in regular reviews and feedback sessions to ensure alignment with company goals and objectives\
  • Ensuring compliance with all relevant laws, regulations, and company policies\
  • Identifying and mitigating risks to the business\
  • Contributing to the development of the company's overall strategy and direction\
  • Providing support and guidance to other departments as needed\
  • Coordinating and leading projects to achieve business outcomes\
  • Establishing and maintaining effective relationships with stakeholders, including customers, suppliers, and colleagues\
  • Representing the company at external events and meetings as required\
  • Developing and implementing processes and procedures to improve efficiency and productivity\
  • Leading by example and demonstrating a positive attitude and work ethic\
  • Embracing diversity, equity, and inclusion in everything we do\
  • Requiring reasonable adjustments to the recruitment process? Please let us know.\
  • Why join our organization?\
  • We offer a generous remuneration package\
  • Accredited training and development programs\
  • A business commitment to providing the highest levels of safety, technical, and leadership training\
  • Reward and recognition programs\
  • Employee referral program - generous employee referral fees\
  • Employee assistance program\
  • Family-friendly benefits including paid parental leave\
  • Be ambitious. We are.\

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