Community Focused Customer Service Role
1 week ago
Cumberland City Council is a diverse community with a strong focus on delivering quality services to its residents. As a Customer Service Representative, you will play a crucial role in providing excellent customer experiences and ensuring that all interactions are handled efficiently and effectively.
Key Responsibilities- Provide exceptional customer service skills and handle all customer inquiries and complaints in a professional and courteous manner.
- Manage time effectively and maintain organisational ability to meet deadlines and deliver high-quality results.
- Work collaboratively with the team to achieve common goals and objectives.
- A current Working with Children Check (WWCC)
- A current First Aid Certificate
- Demonstrated ability to work within a team environment
The successful applicant will be required to participate in regular health monitoring as outlined in the risk assessment for this position and our Health Monitoring Procedure. They will also need to provide evidence of their vaccination status as part of the employment screening process, in accordance with our COVID-19 Vaccination Procedure.
BenefitsThis role offers a competitive salary and opportunities for career growth and development. You will have the chance to work in a dynamic and supportive team environment, where your contributions will be valued and recognized.
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