Community Focused Customer Service Representative
4 days ago
Role Overview
">We are seeking a Customer Service Officer to join our team in Mundaring, WA. In this dynamic and community-focused role, you will be the face of our branch, helping customers with transactions and educating them on our online platforms and tools.
Key responsibilities include assisting customers with queries, resolving issues, and providing exceptional customer service.
As a Customer Service Officer, you will thrive in a fast-paced environment where you can make a real impact for both your customers and the community.
Required Skills and Qualifications:
- Extensive experience in customer service environments
- Demonstrated competence in sales results
- Ability to communicate confidently with customers face-to-face and over the telephone
- Eagerness to understand and share what makes us different
- Experience in the banking and finance industry (a plus but not essential)
Benefits:
- Friendly and supportive work environment
- Ongoing training and development opportunities
- Competitive remuneration package
Other Opportunities:
- Chance to work with a diverse range of customers
- Opportunity to develop skills in digital literacy and online banking
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