User Experience Content Designer Lead

4 weeks ago


Melbourne, Victoria, Australia Xero Full time
Transforming Complex Processes into Simple Experiences

Xero is a leading cloud-based accounting platform that empowers small businesses and their advisors to thrive. As a User Experience Content Designer Lead, you will play a crucial role in shaping the user experience of our online software.

About the Role
  • Create engaging and intuitive product experiences by combining content design, UX writing, and problem-solving skills.
  • Collaborate with product designers to co-design experiences as part of a project team or share knowledge and coach designers in UX writing.
  • Prioritize high-value work to maximize the impact of our small Content Design team in systematic and scalable ways.
  • Lead strategically important projects, developing frameworks, patterns, and guidelines that improve content quality.
Key Requirements
  • Experience working as a content designer, UX writer, or content strategist in a design team.
  • Excellent UX writing and content design skills – able to structure information to create intuitive, accessible experiences and communicate complex ideas in simple language.
  • A positive and proactive approach to influencing stakeholders and navigating ambiguity.
  • Expertise in effectively communicating decisions and ideas to various people.
About Xero

We are a company that supports our people to do the best work of their lives so they can help small businesses succeed through better tools, information, and connections. Our purpose is to make life better for people in small business, their advisors, and communities around the world.

We support a positive and inclusive work environment where everyone feels valued and empowered to contribute their best work. If you're passionate about creating meaningful experiences and want to be part of a talented team, we'd love to hear from you



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