Event Services Captain in Queensland
3 weeks ago
Are you a hospitality professional looking for a new challenge? We have an exciting opportunity for an Event Services Captain to join our team at The Star Gold Coast.
The Event Services Captain will be responsible for supervising and guiding team members, overseeing event floor service flow, and maintaining performance standards. If you have a solid background in the hospitality industry and a keen focus on delivering exceptional customer service, we want to hear from you.
Key Responsibilities:
- Supervise and train team members to ensure exceptional customer service
- Oversee event floor service flow and maintain performance standards
- Provide suggestions to improve outlet productivity
- Follow instructions from the Assistant Floor Manager to ensure smooth business operations
- Monitor team member performance during shifts
Requirements:
- Proven time-management skills and ability to thrive in a high-pressure environment
- Ability to build productive relationships and manage change
- Exceptional verbal and written communication skills
- Valid Responsible Service of Alcohol accreditation
What We Offer:
- Discounts across award-winning restaurants and accommodation
- Diversity and Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait Islander, and LGBTQI+
- Parental and secondary carers leave available to all employees
- Lifestyle discounts including gym memberships and laundry services
- FREE buffet meal with a new menu every day
- Career development, training, and courses via The Star Academy
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
We are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.
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