Scheduling and Workflow Specialist

1 day ago


Byron Bay, Australia beBeeInstallation Full time $55,000 - $80,000
Job Summary

The Installations Coordinator role is a critical position within our team, responsible for managing daily workflow for installers and customers. The successful candidate will be responsible for scheduling installations, ensuring timely completion of projects, and resolving issues promptly.

This is an excellent opportunity for individuals with strong organizational skills, experience in customer service, and ability to work under pressure. If you are a detail-oriented individual who thrives in fast-paced environments, we encourage you to apply.

Key Responsibilities:
  • Schedule and confirm installer availability nationwide
  • Reschedule and manage daily/weekly appointment changes
  • Recruit and onboard electricians and plumbers nationally
  • Manage inbound calls and texts from customers and contractors
  • Provide regular confirmations and negotiate rearrangements
  • Resolve issues quickly and calmly, reassuring both customers and contractors
  • Keep installations on track by managing expectations and finding solutions
About You:

We are looking for individuals with the following qualifications and skills:

  • Minimum 2+ years' experience in scheduling, project coordination, or BDM roles
  • Strong background in customer service
  • Persuasive and confident communicator with charm
  • Highly organized and able to juggle multiple priorities
  • Quick problem-solver with a calm, professional approach
  • Tech savvy, commercially astute, and a self-starter (Salesforce Experience a bonus)
Career Opportunities:

Join our growing team and take advantage of career advancement opportunities as our company continues to grow and expand. Apply now and become part of our dynamic and award-winning organization



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