Client Services Advisor

1 week ago


Mildura, Victoria, Australia Dental Corporation Full time
Position Overview
We are excited to present a part-time role for a proactive and skilled business administrator to collaborate with our General Manager as an integral member of the leadership team at our Mildura facility. As a Customer Service Consultant, your contributions will be vital to the effective functioning of our operations. You will enhance both employee and resident experiences through various responsibilities.
Employee Engagement
- Managing scheduling and payroll processes
- Overseeing training and compliance
- Supporting Human Resources functions
Resident Engagement
- Conducting tours and facilitating admissions
- Handling agreements and ensuring a positive customer journey
About Our Facility
Located in Mildura, Victoria, a lively regional city enriched by the stunning Australian outback and the picturesque Murray River, our facility is surrounded by a vibrant cultural scene and numerous outdoor activities. Discover local wineries and savor the exceptional wines produced in the area, all while enjoying the warm hospitality of the community.
Key Responsibilities
- Assist with recruitment initiatives
- Manage scheduling and payroll support
- Serve as the welcoming face of the facility at the reception
- Oversee resident administration, including inquiries and admissions, while maintaining occupancy targets
- Provide a warm and informative introduction to prospective residents and their families
Candidate Profile
- Minimum Certificate III in Business Administration or equivalent experience
- Prior experience in a similar administrative or customer service role
- Patience and a positive attitude are essential for this rewarding environment
- Strong communication skills, with an emphasis on diplomacy and a proactive approach
- Proficiency in MS Office Suite
- Excellent organizational and time management abilities
- Familiarity with payroll systems and administrative requirements in regulated industries is advantageous
Benefits
- Access to our employee wellbeing program, promoting a healthier lifestyle
- Opportunities for career development and personal growth
- Comprehensive training and professional development support
- Structured induction and mentorship program to ensure a smooth transition into your role
- Recognition and rewards through our employee appreciation program
Application Process
All candidates will undergo pre-employment checks as part of the hiring process. We are dedicated to fostering a safe and inclusive workplace, ensuring that all team members feel valued and respected, regardless of their background or identity.

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