Customer Service Representative

3 days ago


Mildura, Victoria, Australia NAB Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide personalized service to clients, identifying their needs and preferences to deliver tailored solutions.
  • Work collaboratively with colleagues to ensure seamless customer experiences and resolve any issues that may arise.
  • Assist clients with account opening, lending, and banking transactions, ensuring accuracy and efficiency.
  • Stay up-to-date with product and service offerings, providing expert advice to clients and promoting our Smarter Banking options.
  • Participate in ongoing training and development to enhance skills and knowledge, driving career growth and success.
What We Offer
  • A dynamic and inclusive work environment that values diversity and promotes equity.
  • Opportunities for career advancement and professional growth, with a focus on employee development and well-being.
  • A competitive compensation package, including benefits and rewards for outstanding performance.
Requirements
  • A passion for delivering exceptional customer service and a commitment to quality.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A keen eye for detail and accuracy, with the ability to multitask and prioritize tasks efficiently.
  • An appreciation for inclusion and diversity, with a willingness to learn and adapt to changing circumstances.


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