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Client Services Advisor
2 months ago
We are seeking a part-time opportunity for a proactive and skilled business administrator to collaborate with our leadership team. As a Customer Services Consultant, your role is vital to the effective functioning of our operations. You will enhance both employee and resident experiences through various responsibilities. Key Responsibilities Assisting with Recruitment Initiatives Managing Rostering Providing Payroll Assistance Handling Reception Duties as the welcoming face of the organization Overseeing Resident Administration, including inquiries, admissions, and maintaining occupancy goals Offering prospective residents and their families a warm and informative introduction to our services Candidate Profile A minimum of a Certificate III in Business Administration or equivalent experience Prior experience in a similar administrative or customer service capacity A calm demeanor and patience, as working in a care environment is both enjoyable and requires a composed attitude Strong communication skills, with an emphasis on diplomacy and a proactive approach when interacting with families and residents Proficiency in the MS Office Suite Excellent organizational and time management abilities, with a focus on prioritization and self-direction Familiarity with payroll systems and administrative requirements in regulated industries is advantageous Benefits Access to our employee wellbeing program, promoting a healthier and happier lifestyle Opportunities for career advancement, allowing you to influence the direction of your career Comprehensive training and professional development, supported by our education team and expert clinicians A thorough induction and mentorship program to ensure your success in the role Recognition and rewards through our employee appreciation program, ensuring that the contributions of our staff are acknowledged Application Process
All candidates will undergo pre-employment checks as part of the recruitment process. We are dedicated to fostering a safe and inclusive workplace, where all team members feel valued and respected, regardless of their background. If you require any adjustments during the recruitment process, please inform us during your application.
