
Empowering Customers Through Technology
6 days ago
The ideal candidate will be an exceptional customer champion, adept at discovering customer needs and providing tailored solutions to enhance their daily lives.
Responsibilities:
- Deliver outstanding customer experiences by offering guidance on technology use and promoting self-sufficiency.
- Stay with customers throughout their journey, helping them navigate devices, accessories, and perks to maximize product value.
You'll bring a spark of enthusiasm and positivity to every interaction, utilizing excellent communication skills and adaptability to connect with customers.
We Offer:
- A competitive salary structure with incentives and bonuses based on performance.
- A comprehensive SIM plan with unlimited calls, texts, and data.
- A range of wellbeing support initiatives and leave benefits, including volunteer leave and parental leave.
- In-depth training on the latest technologies and leadership development opportunities.
- Progression paths into leadership roles or head office through our Future You programs.
Our recruitment process is straightforward: submit your CV and complete a 15-minute assessment. If there's a connection, you'll speak with our Talent Acquisition team and attend an in-store interview with the Store Manager.
To be considered for this role, you must be an Australian or New Zealand citizen or permanent resident.
What We're Looking For:
- Excellent communication and interpersonal skills.
- Adaptability and a positive attitude.
- A willingness to learn about the latest gadgets and trends.
Why This Role Matters:
This position plays a critical role in connecting people and communities by empowering customers to get the most from technology in their daily lives.
Key Skills and Qualifications:
- Exceptional customer service skills.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
Benefits:
- Competitive salary and incentive structure.
- Comprehensive wellbeing support initiatives.
- Leave benefits, including parental leave and volunteer leave.
Join Our Team:
As a customer solutions expert, you'll have the opportunity to make a real difference in people's lives while growing your skills and career.
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