Radiology Administration Team Leader
2 days ago
About the Role
South Coast Radiology is seeking a highly skilled and experienced individual to lead the Radiology Administration Team at our Tweed Heads site. As the Acting Clerical in Charge, you will be responsible for ensuring the reception team provides a superior service, delivering excellence in diagnostic imaging to patients and referring doctors.
Key Responsibilities
- Manage the site Clerical Team and provide support to Clerical Rovers
- Provide training and development to the site reception teams
- Excellent customer service delivery to exceed patient and referrer expectations
- Effective communication and interpersonal skills to show patients care, compassion, and empathy
- Diary Management and ensuring practice and clerical appearance standards are maintained
- Other duties as directed by the Administration Services Manager and RIC
About You
- Demonstrated Radiology administration experience essential
- Demonstrated Leadership experience desirable
- Leadership abilities to support the team and practices
- Experience using RIS platforms - ideally Karisma
- Demonstrated knowledge and understanding of all radiology billing policies and procedures
About Us
South Coast Radiology is the largest radiology group in the Gold Coast region, providing high-quality diagnostic medical imaging services to patients across the Tweed and Gold Coast regions.
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