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Financial Operations Manager
2 weeks ago
This role involves managing Accounts Receivable and supporting financial operations across the resort. As a pivotal member of the finance team, you will apply your financial expertise to ensure accurate and efficient financial processes.
- Process credit applications and establish AR accounts with accuracy.
- Maintain debtor records, verify creditor details, and update invoicing documentation.
- Prepare and issue invoices for services, room rates, city ledger transfers, and monthly statements.
- Manage daily payment processing and reconciliations.
- Respond to debtor inquiries and collaborate with internal teams and banks to resolve disputes and refunds.
- Monitor overdue accounts and escalate unresolved issues.
- Review and process commissions and travel agent payments.
- Assist with month-end and year-end financial closing activities.
- Prepare reports on outstanding debts, aging analyses, and credit reviews.
- Collaborate with sales, front desk, and reservation teams to ensure billing accuracy.
To succeed in this role, you'll need:
- Tertiary qualification in Finance, Business, or related field preferred.
- Previous hotel industry experience is an advantage.
- Strong proficiency in financial and accounting procedures, including advanced Excel skills.
- Exceptional attention to detail and accuracy.
- Excellent communication and interpersonal skills, with a customer-focused approach.