Clinical Service Coordinator

21 hours ago

Melbourne, Victoria, Australia beBeeCare Full time $66,000 - $69,500

Role Overview

We are seeking a highly skilled professional to provide clinical services and support to regional locations across Australia. This dynamic role involves delivering high-quality care to vulnerable clients.

About the Position

  • You will be responsible for conducting phone-based intake, assessment, and triage, as well as providing immediate clinical mental health support and referrals to specialist services.
  • You will work closely with clinicians, family members, and treatment providers to coordinate care and ensure seamless service delivery.
  • Ongoing learning and development opportunities will enable you to maintain your professional registration and stay up-to-date with best practices in client care.

Essential Requirements

  • You must hold or be able to obtain a Working with Vulnerable People registration.
  • You must hold or be able to obtain a Working with Children check.
  • You must have qualifications as a registered Psychologist, Occupational Therapist, Registered Nurse with full AHPRA registration, or a Social Worker with membership of the Australian Association of Social Workers (AASW).

Key Responsibilities

  • You will possess excellent interpersonal skills and the ability to provide trauma-informed, holistic client-centered intake, assessment, and brief intervention.
  • You will be able to complete clinically appropriate intake assessments and documentation, including formulated risk assessments.
  • You will have a high level of written and verbal communication skills, sound judgement, and the ability to respond to critical incidents calmly and timely.

The Ideal Candidate Profile

  • You will undertake various shifts across 24 hours, 7 days a week, providing high-quality clinical services, including risk assessment and intervention, intake, and referral.
  • You will ensure compliance with clinical practice policy and use specific clinical forms/templates as mandated.
  • You will provide evidence-based individual, couple, and family counseling, and case management to eligible clients.

What We Offer

We offer competitive remuneration, ongoing learning and development opportunities, and a supportive work environment.

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