Clinical Service Coordinator

7 days ago

Melbourne, Victoria, Australia beBeeClientCare Full time $72,000 - $97,000

Our organization seeks a dedicated professional to fulfill the role of Clinical Service Coordinator. In this position, you will be responsible for delivering exceptional client care and support in a fast-paced clinic environment.

Key Responsibilities:
  • Welcoming clients and ensuring a positive experience through optimal service delivery
  • Scheduling and confirming appointments for clients with precision and efficiency
  • Providing administrative support to our team of clinicians (audiologists/audiometrists)
  • Maintaining the day-to-day operations of our clinics with poise and competence
  • Developing and utilizing effective skills in software applications and technology
Requirements:
  • A genuine passion for delivering outstanding client experiences
  • Excellent communication and active listening skills
  • Strong resilience, self-motivation, and energy levels
  • Exceptional organizational and time management abilities
  • The capacity to work independently and effectively as part of a cohesive team
  • A focus on results and achieving the best possible outcomes for both the clinic and clients
  • Intermediate computer proficiency
  • An interest in learning about hearing aid features and basic repair/maintenance
  • Prior experience in customer service or administration is highly valued

In return for your dedication and hard work, you can expect a dynamic and supportive work environment, opportunities for growth and development, and the satisfaction of making a positive impact on the lives of our clients.

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