Service Leadership Professional

Are you ready to take on a leadership role that makes a real difference?

We're seeking an experienced and passionate Lead Service Engineer to guide our team, drive innovation, and deliver exceptional service to our clients.

This is more than just a technical role - it's a leadership opportunity where your ability to coach, support, and inspire others will make a lasting impact.

Key Responsibilities:

• Lead and support a team of service engineers, fostering a culture of safety, collaboration, and continuous improvement.
• Oversee team performance, recruitment, and development, helping each team member grow and succeed.
• Ensure high-quality service delivery on client sites and in our facilities, aligned with OEM standards.
• Manage expenses and approvals to keep operations running smoothly.
• Work closely with clients to understand their needs and ensure maximum value from our services.
• Plan and coordinate maintenance shutdowns, breakdown responses, and improvement projects.
• Investigate equipment issues and support technical problem-solving and reporting.
• Collaborate with Sales, Service, and Engineering teams to identify opportunities for equipment upgrades and reliability improvements.

Requirements:

• A bachelor's degree in mechanical engineering or relevant industry experience.
• Proven experience in a similar leadership or service engineering role.
• Strong communication and relationship-building skills.
• Experience in resources or bulk materials handling.
• A commitment to safety and familiarity with mining industry standards.
• The ability to interpret technical manuals and drawings with confidence.

• Supportive Team Culture: Join a collaborative team that values respect, diversity, and inclusion.
• Career Development Opportunities: We invest in your professional growth and create opportunities to advance your career.
• Work-Life Balance: We understand the importance of flexibility and prioritize work-life balance.
• Health and Wellbeing Programs: Access to health and wellness programs, including mental health support.
• Leadership Support: Learn and connect with experienced professionals who are invested in your success.
• Family-Friendly Policies: We offer paid parental leave and other initiatives to support working parents.
• Employee Benefits: Including discounts program, salary sacrifice options, and length of service recognition.

Ready to make a lasting impact? Apply today.

We recognise that we are strengthened by diversity and are committed to providing a work environment where everyone feels included, treated fairly, and with respect. We are an Equal Opportunity employer and welcome applications from women and Aboriginal and Torres Strait Islander people.

We are proud to be a WORK180 Endorsed Employer, committed to fostering an inclusive and supportive workplace.

This role is open to Australian and New Zealand citizens, Australian permanent residents, and candidates who hold or can obtain a valid working visa.

As part of our commitment to fairness, we utilise assessment tools to safeguard objectivity. You will receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed, and the selection process begins afterwards.

As part of our commitment to safety, we may require a national police check and other applicable security, medical, and character requirements for this position.

If you have any concerns, please know that we are here to support you throughout the application process.

We are a leading provider of eco-efficient rock processing solutions, leveraging over 160 years of engineering excellence to help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.

We apply our profound industry expertise in crushing, screening, feeding, loading, and wear protection to bring an unrivalled equipment line-up to the market.

Employing around 3000 professionals worldwide, we are a business area of the global, high-tech engineering group Sandvik.

For more information, please visit us online.