Executive Rooms Operations Manager

13 hours ago


Sydney, New South Wales, Australia Hyatt Corporation Full time
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About the Role:

We are seeking an exceptional leader to spearhead our Rooms Division at Hyatt Regency Sydney. As Executive Rooms Operations Manager, you will oversee the entire operation, ensuring seamless delivery of an unforgettable experience for our guests.

This is a fast-paced role that requires a dynamic and strategic thinker with excellent leadership skills. You will be responsible for driving efficiency, revenue growth, and guest satisfaction while fostering a positive work environment for your team members.

Main Responsibilities:

  • Develop and implement strategies to enhance operational excellence, guest satisfaction, and revenue growth.
  • Collaborate with department managers to ensure alignment with hotel goals and objectives.
  • Maintain accurate records of inventory, supplies, and stock levels to optimize costs and minimize waste.
  • Stay up-to-date with industry trends, best practices, and technological advancements to drive continuous improvement.
  • Provide coaching, guidance, and support to employees to help them grow professionally and personally.

Requirements:

  • Minimum 3 years' experience in a similar role within a luxury hotel or hospitality setting.
  • Proven track record of improving operational efficiency, reducing costs, and increasing revenue.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to handle multiple priorities, manage conflicts, and make informed decisions under pressure.
  • Familiarity with hotel operations software, including HotSOS, Birchstreet, and Opera PMS.

About Us:

Hyatt Regency Sydney is located in the heart of the city, offering unparalleled access to attractions, restaurants, and entertainment options. Our hotel boasts 878 spacious rooms, a fitness center, Regency Club, and over 4,000 square meters of meeting and event space.

What We Offer:

  • A highly competitive salary ranging from $120,000 to $180,000 AUD per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development through training programs and mentorship.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • Discounted accommodation rates for yourself and family members across Hyatt properties worldwide.

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