Platform Operations Engineer
4 weeks ago
Job Title: Platform Operations Engineer
Job Summary:
We are seeking a highly skilled Platform Operations Engineer to join our team at Epsilon. As a key member of our Platform Operations team, you will be responsible for ensuring the reliability and stability of our production systems, environments, and offerings.
Key Responsibilities:
- Design, implement, and operate a support model that is fit for purpose for our future.
- Provide proactive solutions for incident and problem detection, response, and resolution.
- Practice incident management processes and provide on-call capability.
- Participate in on-call rotations to ensure 24/7 system availability.
- Provide insight and expertise on how customers will perceive the changes or impacts to customers to drive customer organisation change management and communication.
- Work with the wider Engineering, Product, Delivery, and Security teams to ensure that appropriate attention is given to production/system reliability for our customers.
- Ensure SLAs and KPIs are met to the best of your ability, with particular focus on first-level response times, escalation paths, and resolution times.
- Support Technical Account Managers, Client Success Managers, and other key stakeholders assigned to customer accounts to provide superior customer service.
Requirements:
- 1+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment.
- Proficiency in Google Cloud Platform (GCP) and its services (Bigtable, Pub/Sub, GKE).
- Experience managing container orchestration tools such as PCF, Kubernetes, Mesos, Docker swarm or equivalent.
- Experience using system monitoring tools (e.g. Dynatrace, New Relic, DataDog).
- Experience with automation/configuration management using Terraform or an equivalent.
- Solid understanding of networking, security, and system architecture.
- Proficient in scripting languages (Java, Golang, Python, Bash, or similar).
- Experience with monitoring and observability tools (DataDog, Prometheus, Grafana).
- Knowledge of database management systems (PostgreSQL).
- Understanding of API and microservices architecture.
- Experience with horizontal pod autoscaling (HPA).
What We Offer:
- Free gym membership.
- Additional 5 days leave each year after 2 years.
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
- Rewards and recognition - shop our rewards store front when you receive points.
- Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
- Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
- A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, and Embrace (reconciliation action plan) programs.
- Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits.
- Access to counsellors, psychologists, and professionals through Sonder - an all-in-one digital wellbeing technology platform designed to support psychological, medical, and safety needs.
-
Platform Operations Engineer Role
2 weeks ago
South Brisbane, Queensland, Australia Epsilon Full timeReliable Systems Engineer RoleWe are seeking a skilled Platform Operations Engineer to join our team at Epsilon Retail Media. This role is responsible for ensuring the stability and reliability of our production systems, environments, and offerings.Key ResponsibilitiesSupport and maintain the reliability and stability of Epsilon Retail Media production...
-
Platform Operations Engineer
3 weeks ago
South Brisbane, Queensland, Australia Epsilon Full timeJob DescriptionWhy Epsilon?We are a global company made up of knowledgeable, passionate, and creative individuals with extensive experience working together to achieve shared goals.Above all, we are committed to promoting diversity and inclusivity within the workplace. We strive to ensure that no job applicant, temporary worker, or employee receives less...
-
Platform Operations Engineer
3 weeks ago
South Brisbane, Queensland, Australia Epsilon Full timeJob Title: Platform Operations Engineer - Stability and Reliability ExpertJob Summary:We are seeking a highly skilled Platform Operations Engineer to join our team at Epsilon Retail Media. As a Platform Operations Engineer, you will be responsible for ensuring the stability and reliability of our production systems, environments, and offerings. You will work...
-
Platform Operations Specialist
1 week ago
South Brisbane, Queensland, Australia Epsilon Full timeJob DescriptionWhy Choose This Role?Epsilon's Platform Operations team is responsible for ensuring the stability and reliability of our production systems. As a Platform Operations Specialist, you will play a crucial role in maintaining the uptime and availability of our services, working closely with cross-functional teams to identify and resolve issues.Key...
-
Workday Platform Engineer
4 weeks ago
Brisbane, Queensland, Australia Shell Energy Full timeJob DescriptionAt Shell Energy, we are seeking a highly skilled Workday Platform Engineer to join our team. As a key member of our HR systems team, you will be responsible for providing technical guidance and support for the Workday platform, including system integrations and business process automation.Key ResponsibilitiesSupport the day-to-day operation of...
-
Brisbane, Queensland, Australia Credit Union Australia Full timeOperations Support Engineer Dynamics Platform Specialist Great Southern Bank, now Credit Union Australia, is seeking a highly skilled Operations Support Engineer Dynamics Platform Specialist to join its team on a permanent full-time basis. This newly created position within the company provides an exciting opportunity for a seasoned IT professional to make...
-
Software Engineer
4 weeks ago
Brisbane, Queensland, Australia Shell Energy Full timeJob SummaryWe are seeking a highly skilled Software Engineer to join our team as a Workday Platform Support Specialist. As a key member of our HRIS team, you will be responsible for providing technical guidance and support for the Workday platform, ensuring its effective operation and continuous improvement.Key ResponsibilitiesSupport the day-to-day...
-
Brisbane, Queensland, Australia NCS Australia Full timeJob DescriptionWe are seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team at NCS Australia. As a key member of our delivery team, you will be responsible for leading the technical delivery of our customers' platform engineering projects.About the Role:Lead the technical delivery of platform engineering projects, ensuring...
-
Dynamics Platform Operations Support Specialist
4 weeks ago
Brisbane, Queensland, Australia Credit Union Australia Full timeOperations Support Engineer Dynamics PlatformGreat Southern Bank is seeking a skilled Operations Support Engineer Dynamics Platform to join the team on a permanent full-time basis. This is an exciting opportunity to make a difference within our organisation. As the Operations Support Engineer, you will have in-depth knowledge of Microsoft Dynamics 365, with...
-
Technical Delivery Platform Engineering Manager
2 weeks ago
Brisbane, Queensland, Australia NCS Australia Full timeAbout the RoleTechnical Delivery Platform Engineering ManagerNCS Australia is seeking a highly skilled Technical Delivery Platform Engineering Manager to join our team. As a key member of our engineering team, you will be responsible for delivering and maintaining our customers' technical solutions.Key ResponsibilitiesIdentify business opportunities in...
-
Digital Experience Platform Engineer
1 day ago
Brisbane, Queensland, Australia workable - ATS Full timeWe are seeking a highly skilled Digital Experience Platform Engineer to join our product engineering team on a permanent basis. This role offers the opportunity to work with a talented group of professionals who are passionate about delivering innovative solutions.Job DescriptionAs a Digital Experience Platform Engineer, you will play a key role in building...
-
Platform Engineer
4 weeks ago
Brisbane, Queensland, Australia Montu Full timePlatform Engineer Role OverviewMontu is seeking a skilled Platform Engineer to join our Developer Experience team and contribute to the development of our Internal Developer Platform.As a Platform Engineer, you will play a pivotal role in shaping the platform and improving the processes used by the engineering department to solve problems and ship value...
-
Technical Delivery Platform Engineering Manager
3 weeks ago
Brisbane, Queensland, Australia NCS Australia Full timeAbout the RoleThe Technical Delivery Platform Engineering Manager will oversee the delivery, performance, maintenance, and growth of customers' technical solutions. This role combines hands-on technical engineering with consultancy and service governance to ensure customer needs are met.Key ResponsibilitiesProactively manage technical delivery for designated...
-
Genesys Cloud Platform Engineer
3 weeks ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeKey ResponsibilitiesDesign and Implement Solutions: Architect and develop innovative Genesys solutions to support omni-channel contact centre operations.Ensure Seamless Integration: Collaborate with cross-functional teams to integrate Genesys Cloud with CRM platforms, telephony systems, and digital channels.Optimize System Performance: Conduct regular system...
-
Platform Engineer
3 weeks ago
Brisbane, Queensland, Australia Montu Full timeJob Title: Platform EngineerJob Summary:We are seeking a highly skilled Platform Engineer to join our Developer Experience team at Montu. As a Platform Engineer, you will play a pivotal role in shaping our Internal Developer Platform and improving the processes the engineering department uses to solve problems and ship value quickly.Key...
-
Platform Engineer
3 weeks ago
Brisbane, Queensland, Australia Montu Full timeAbout this roleWe're seeking a skilled Platform Engineer to join our Developer Experience team at Montu, where you'll play a pivotal role in shaping our Internal Developer Platform.As a Platform Engineer, you'll investigate, understand, and improve the processes the engineering department uses to solve problems and ship value quickly.Key responsibilities...
-
Platform Engineer
4 weeks ago
Brisbane, Queensland, Australia Montu Full timePlatform Engineer Role OverviewMontu is seeking a skilled Platform Engineer to join our Developer Experience team and contribute to the development of our Internal Developer Platform.The ideal candidate will have a strong understanding of cloud infrastructure and be able to design and implement scalable and resilient systems using AWS fundamentals.Key...
-
Platform Architect
2 weeks ago
Brisbane, Queensland, Australia Montu Full timePlatform Engineer RoleMontu is seeking a skilled Platform Engineer to join our Developer Experience team and contribute to the development of our Internal Developer Platform.The ideal candidate will have a strong understanding of AWS fundamentals, experience working with scalable and resilient systems, and proficiency in CloudFormation or Terraform.As a...
-
Data Engineer
3 weeks ago
Brisbane, Queensland, Australia Ampersand Ltd Full timeJob Title: Data Engineer - Cloud Data PlatformAbout the Role:We are seeking a highly skilled Data Engineer to join our team at Ampersand Ltd. As a Data Engineer, you will be responsible for building and maintaining data pipelines on our Cloud Data Platform. This is a permanent position based in Brisbane CBD, with a flexible work arrangement of 4 days in...
-
Role for Experienced Engineers
2 weeks ago
Brisbane, Queensland, Australia CommBank Full timeAbout the RoleCommBank is seeking experienced engineers to take on key roles in platform architecture and development. As a senior engineer, you will be responsible for designing, developing, and maintaining platforms and tools that support our product engineers.Key ResponsibilitiesDesign and develop platforms and tools that make life easier for our product...