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Senior Operations and Payments Specialist

2 months ago


Sydney, New South Wales, Australia Anton Murray Consulting Full time
About the Role

Anton Murray Consulting is seeking a highly skilled Senior Operations and Payments Specialist to join our team in Sydney. As a key member of our Asset Management team, you will be responsible for ensuring the smooth operation of our payment systems and processes.

Key Responsibilities
  • Monitor and review Service Level Agreements (SLAs) to ensure all key deliverables are met
  • Calculate and review payments, following the operational payment process
  • Implement efficient processes, controls, and procedures in line with SLAs
  • Support platform client onboarding and deal configurations
  • Oversight, management, and escalation of key operational risks and relevant legislative regulations and compliance standards
  • Manage client, vendor, and stakeholder requests and service levels
  • Work closely with Tech to automate manual offline tasks
  • Develop and maintain effective working relationships with key functions including; Tech, Legal, Operational Risk & Compliance, People & Culture, Finance, and Capital Markets
  • Develop and maintain key working relationships with our bank and capital raisers
  • Analyse current operational processes and performance, recommending solutions for improvement where necessary
Requirements
  • Candidates will have over 4 years prior fund operations, payments experience, ideally with an unlisted and/or Alternative assets, or fintech operations background
Key Attributes
  • This role requires you to have excellent interpersonal skills, with the ability to establish good working relationships with colleagues, clients, and stakeholders at all levels
  • Ability to work collaboratively
  • Support team members in the coverage of team members to deliver and meet SLAs, volume levels, and client expectations
  • Plan, monitor, and analyse key metrics for day-to-day operations to ensure efficient and timely completion of tasks
  • Attention to detail
  • Rigorous critical thinking capability
  • Strong Excel skills
  • Strong time management skills