Payment Operations Expert
5 days ago
Hourly Rate: $40 - $45 + Super
About the Role:
We are seeking a Senior Payments Officer to join our Payment Operations team on a temp-to-perm basis. As a key member of our team, you will be responsible for delivering accurate and efficient payment processing, supporting reconciliation tasks, and ensuring outstanding service to both customers and stakeholders.
Key Responsibilities:
- Perform daily payment processing and reconciliation with accuracy and timeliness.
- Support the Team Leader with reporting, data analysis, and enhancing operational procedures.
- Act as a senior contact for complex queries, helping to resolve operational challenges.
- Monitor and authorize payment files for Australia and NZ, ensuring compliance with all standards.
- Participate in change management initiatives, providing valuable input and aiding in smooth project transitions.
What We're Looking For:
- Experience: 5+ years in operations, preferably within financial services, with a strong understanding of transactional banking.
- Skills: Excellent analytical skills, attention to detail, and a proactive approach. You thrive in a customer-focused setting and take pride in delivering accurate, efficient work.
- People Skills: Demonstrated ability to coach, support team members, and build productive relationships with internal stakeholders.
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