Customer Service Sales Representative

4 weeks ago


Mile End, Australia Royal Automobile Association of South Australia Full time
About the Role

This is an exciting opportunity to join our local friendly Retail Sales Team at the Royal Automobile Association of South Australia. As a Customer Service Sales Representative, you will create memorable experiences for our members by providing immediate and effective solutions to their queries. You will also be responsible for achieving brilliant sales targets and multi-tasking with computer systems.

Key Responsibilities
  • Take inbound calls from our members and provide quality conversations to identify their needs and offer best solutions.
  • Utilise procedures and guidelines to make good business decisions for RAA and our members.
  • Provide information to new and existing members about all of RAA's extensive products, including Insurance and Road Service.
  • Become multi-skilled and able to assist with a range of sales-related tasks.

About You

We are looking for a confident and passionate self-motivated individual who enjoys working in a high performing culture. You will be a team player with the willingness to learn and grow, and have solid attention to detail and the ability to multi-task. You will also be proficient with the use of computers and have strong communication skills both verbally and in writing.

About Us

We are proud to be one of South Australia's most iconic brands, trusted by members for over 120 years. We are excited to be continuously diversifying to better help our members and community. Our goal is to make life better for South Australians, which is why we offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, and our RAA Rewards program. We are also one of the state's largest employers, with over 1300 employees working across our local sites and many retail and travel shops.

Benefits

We offer a range of employee benefits, including flexible work arrangements, sales rewards program, free RAA Premium Road Service, ongoing training and development opportunities, and access to our Member Benefits program. We also offer generous discounts on all RAA products and 12 weeks paid parental leave.

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