Customer Care Representative

1 month ago

Mile End, Australia Clinpath Laboratories Full time

Casual, Permanent Part Time & Permanent Full time role available
- Friendly, supportive and professional team
- Modern office work space, Mile End

**About the Opportunity**

Do you love talking to people and do you want to be a part of a team helping to make a difference to the lives of others?

Well look no further

At Clinpath our Patient Services team are our frontline support team. This team manages all incoming calls to support results, bookings and general enquiries, representing our brand and image to the local market.

In this role you will work in a dynamic team focused on patient care and service excellence and will work in a modern office environment based at Mile End.

If you are looking for something new and different, are looking to learn some new skills or just seeking a change why not consider being a part of our amazing team.

**Duties**:

- Responsible for answering enquiries and schedule bookings from medical professionals and patients for pathology specimen collection services at Clinpath Collection Centres, domiciliary visits and hospital visits;
- Administrative tasks relating to laboratories results management, patient bookings and collections/appointments management;
- Provide medical practitioners with pathology results.

**Applicants should possess the following**:

- A passion to learn and develop;
- Demonstrated superior customer service skills;
- Experience in a health and/or medical industry with medical terminology experience will be highly regarded;
- A polished and professional telephone manner with excellent verbal communication skills;
- Demonstrated ability to work in a flexible work environment with the ability to prioritise;
- Demonstrated ability to work as part of a small team;
- The ability to be an active listener;
- Excellent attention to detail;
- High level of confidentiality;
- The ability to work calmly under pressure;
- Computer competency including the willingness to learn new systems; and
- You will be required to receive the COVID 19 vaccination inclusive of booster dose if eligible and provide copy of certificate.

**Why join us?**

Clinpath Pathology offer a wide range of employee benefits:

- Stable, reputable organisation (part of the global Sonic Healthcare)
- Paid Parental Leave options
- Employee Rewards Program
- Annual employee service awards
- Ongoing training and development
- The opportunity to participate in the Clinpath Development Program
- Employee Assistance Program (EAP)
- Novated Leasing
- Study leave for approved courses
- On-site Physiotherapist
- Employee Referral Program
- Free annual flu vaccination
- Fitness Passport program
- Charitable and social events including annual Christmas Party, Pizza days and morning teas
- Work life balance and flexible working arrangements

**About Clinpath Pathology**

Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a new state of the art laboratory Clinpath provides you with the opportunity to become a part of an Australian wide medical testing laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, private hospitals and aged care facilities.

We are an equal opportunity employer and offer a dynamic and supportive work environment where the contribution of people with different skill sets, cultures and backgrounds is valued.

**How to apply?**

**Applications close 8**th** October 2024**

Applications Close: 08 Oct 2024

  • Customer Service and Sales Representative

    5 days ago

    Mile End, Australia Beacon Lighting Full time

    About the RoleWe are looking for a skilled Customer Service and Sales Representative to join our team at Beacon Lighting. This is a unique opportunity to work in a dynamic retail environment where you will have the chance to develop strong product knowledge and provide exceptional customer service to our retail and trade customers.Key ResponsibilitiesProvide...

  • Customer Service Sales Representative

    3 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Retail Sales Team as a Customer Service Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our members.Key ResponsibilitiesTake inbound calls from our members and provide timely...

  • Customer Service Representative

    7 days ago

    Mile End, Australia Beacon Lighting Full time

    About the RoleThis Customer Service Representative - Sales Assistant will be responsible for providing expert professional customer service to our retail and trade customers.Key ResponsibilitiesProvide expert professional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product...

  • Customer Service Sales Representative

    2 weeks ago

    Mile End, Australia Royal Automobile Association of South Australia Full time

    About the RoleThis is an exciting opportunity to join our local friendly Retail Sales Team at the Royal Automobile Association of South Australia. As a Customer Service Sales Representative, you will create memorable experiences for our members by providing immediate and effective solutions to their queries. You will also be responsible for achieving...

  • Customer Service Representative

    2 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    At Capital SMART Repairs, we're committed to delivering exceptional customer experiences. As a Customer Service Officer, you'll play a vital role in ensuring our customers feel valued and supported throughout their journey with us.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for all customersGreet customers on...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    Capital SMART is a leader in small to medium accident repair technology, with a strong focus on innovation and customer satisfaction. We're proud of our partnerships and growth, enabled by our 1500+ team members across Australia and New Zealand.We're seeking a Customer Service Officer to join our team at Mile End. This is a 12-month full-time contract...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    At Capital SMART Repairs, we're committed to delivering exceptional customer experiences. As a Customer Service Officer, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide a warm and welcoming environment for customersKeep customers informed about the repair process and estimated completion...

  • Customer Service Representative

    2 weeks ago

    Mile End, Australia AMA GROUP AUSTRALIA Full time

    At AMA GROUP AUSTRALIA, we're committed to delivering exceptional customer experiences. As a Customer Service Officer, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide a customer-friendly environment, greeting customers on arrival and keeping them informed about the repair process.Ensure...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Officer to join our team at Mile End. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support throughout their repair journey.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive...

  • Customer Service Representative

    4 weeks ago

    Mile End, Australia AMA GROUP AUSTRALIA Full time

    {"h1": "Customer Service Officer Role at Capital SMART", "p": "We are seeking a highly professional and personable Customer Service Officer to join our team at Capital SMART, a leading provider of small to medium accident repair technology. As a Customer Service Officer, you will be responsible for ensuring a customer-friendly environment, greeting...

  • Customer Service Representative

    4 weeks ago

    Mile End, Australia AMA GROUP AUSTRALIA Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Officer to join our team at Mile End. This is a 12-month full-time contract covering maternity leave, with the possibility of extension.Key ResponsibilitiesEnsure a customer-friendly environment at all times.Greet customers upon arrival and provide them with information about...

  • Customer Service Representative

    2 weeks ago

    Mile End, Australia Bunnings Full time

    About BunningsBunnings is a leading home improvement and lifestyle products retailer in Australia and New Zealand, serving both consumer and commercial customers. We operate a network of stores, trade centres, frame and truss sites, and online platforms, offering a wide range of products and services to help our customers achieve their DIY goals.As a key...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia AMA GROUP AUSTRALIA Full time

    We're seeking a skilled Customer Service Officer to join our team at Mile End. This is a 12-month full-time contract covering maternity leave, with the possibility of extension.The ideal candidate will have:Proven experience in customer-facing rolesExcellent communication and interpersonal skillsAbility to work effectively in a team environmentStrong...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia AMA GROUP AUSTRALIA Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Mile End. As a key member of our team, you will be responsible for ensuring a positive customer experience from initial contact to completion of repairs.Key ResponsibilitiesProvide exceptional customer service, ensuring a customer-friendly environment at all...

  • Customer Service Representative

    4 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    {"title": "Customer Service Officer", "description": "Capital SMART Repairs: A Leader in Small to Medium Accident Repair TechnologyWe're proud of our strong partnerships and growth, enabled by our 1500+ team members across Australia and New Zealand. Our focus on innovation drives positive change in the industry.As a Customer Service Officer, you'll be part...

  • Customer Experience Representative

    5 days ago

    Mile End, Australia Capital Smart Repairs Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Mile EndThis is a 12 month full-time contract covering maternity leave with the chance for the contract to be reviewed and extendedKey ResponsibilitiesEnsure the environment is always customer friendlyGreet customers on arrivalKeep customers informed about the repair...

  • Customer Service Representative

    3 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    Capital SMART Repairs is a leading provider of small to medium accident repair technology. We're proud of our strong partnerships and growth, enabled by our 1500+ team members across Australia and New Zealand.We maintain our focus on innovation and seek to positively influence the industry.The RoleWe have an exciting opportunity for a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Mile End, Australia Capital Smart Repairs Full time

    Capital SMART Repairs is a leader in small to medium accident repair technology, and we're proud of our strong partnerships and growth enabled by our team members across Australia and New Zealand.We maintain our focus on innovation and seek to positively influence the industry.The RoleWe're seeking a Customer Service Officer to join our team at Mile End....

  • Customer Service Representative

    1 week ago

    Mile End, Australia Bunnings Full time

    About the RoleBunnings is committed to providing exceptional customer experiences, and we're seeking passionate team members to join our store support team.As a key member of our team, you'll be responsible for delivering outstanding customer service, managing stock, and maintaining a clean and organized store environment.Our ideal candidate is someone who...

  • Customer Service Representative

    1 week ago

    Mile End, Australia AMA GROUP AUSTRALIA Full time

    The RoleCapital SMART is a leader in small to medium accident repair technology, driven by strong partnerships and growth enabled by our 1500+ team members across Australia and New Zealand.We're committed to innovation and strive to positively influence the industry.Your ResponsibilitiesEnsure a customer-friendly environment at all times.Greet customers...