Front Desk Coordinator
2 weeks ago
About Us
Dental Corporation is a leading provider of dental services, dedicated to delivering exceptional patient care and experiences. Our team is passionate about creating a supportive and collaborative work environment, where everyone feels valued and empowered to grow.
The Role
We are seeking a highly motivated and personable Receptionist to join our team at Clearly Dental Kew. As a key member of our front desk team, you will be responsible for providing a warm and welcoming experience for our patients, while ensuring the smooth operation of our practice.
Key Responsibilities
- Meet and greet patients, providing a great first impression and setting the tone for their visit
- Booking and amending appointments, answering phone calls, and updating patient records with accuracy and attention to detail
- Support the Practice Manager and clinical team with the day-to-day running of the practice, including chairside assistance when needed
- Handle patient payments and access sensitive information while maintaining confidentiality
- Provide high-end patient care, building and maintaining relationships with all clients in a friendly and warm manner
What We're Looking For
We're seeking someone who is able to remain calm and professional in a fast-paced environment, with a positive and enthusiastic attitude. Previous reception or customer service experience is highly regarded, but not essential. You will be efficient with Microsoft Word and Outlook, and possess strong communication and organizational skills.
Benefits of Joining Our Team
- Onsite parking and close proximity to public transport
- Paid parental leave
- Reward and recognition programs
- Well-designed and fitted-out practices with the latest equipment and technology
- Networking opportunities across the business and with peers
- Access to benefits such as HI discount, optical discount, pet and travel insurance discounts
- Set remuneration bands with regular performance discussions and remuneration reviews
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